For referring providers

Provider referrals seen in 5 to 7 business days.

When your patient is facing a six-week behavioral health waitlist, we can typically see them within 5 to 7 business days. You get confirmation when they're scheduled, updates while they're in care, and a summary when they finish. One call or one fax, and it's handled.

Refer by phone: (479) 259-1390 Fax: (833) 621-1097 · info@ziphealthy.com
240 S Main St, Suite 270, Bentonville, AR 72712
ZipHealthy, PLLC · Outpatient behavioral health · Bentonville & telehealth across Arkansas

01Good referrals for us

  • Anxiety disorders, panic, chronic stress & burnout
  • Depression & mood concerns
  • ADHD diagnostic assessment (DSM-5-TR interview + validated rating scales; written summary back to you with the client's authorization; psychologist referral when a battery is indicated)
  • Trauma & PTSD (EMDR, CPT, TF-CBT trained)
  • Grief & bereavement
  • Couples & family conflict (Gottman-informed)
  • Adolescents & adults; play therapy for children
  • Adjustment to medical illness & chronic disease
  • Military, veterans & first responders
  • Post-discharge step-down from inpatient, PHP or IOP, when outpatient level of care is appropriate; first appointment typically within 5 to 7 business days of discharge
  • Complex outpatient presentations: chronic suicidal ideation without current intent or plan (Stanley-Brown safety planning, C-SSRS monitoring), trauma with dissociative features, personality-disorder features, co-occurring substance use that is not primary, prior therapy non-response

02Scope, so you can refer with confidence

  • Psychotherapy: individual, couples, family, groups
  • With the patient's written consent, updates to you (or their psychiatric prescriber) on what we observe in therapy; medication decisions stay with the prescriber
  • Measurement-based care, standardized outcome tracking
  • Structured risk assessment (C-SSRS) at intake and at intervals; written safety plan when indicated; level of care decided at intake by the treating clinician
  • No prescribing or medication management: we do not prescribe, adjust, refill or monitor medication
  • Not an acute/crisis facility: active suicidality with plan belongs at the ER or 988
  • No forensic evaluations or custody assessments
  • No after-hours or emergency coverage; imminent risk, active psychosis without an engaged prescriber, primary SUD needing detox/IOP, or medical instability go to a higher level of care first

03Insurance

Blue Cross Blue Shield preferred provider, most BCBS members pay a $20–$40 copay. Also in-network or verified with 22+ plans, including:

  • Aetna · Anthem
  • UnitedHealthcare / Optum / UMR
  • Cigna & Evernorth
  • Medicare · Ambetter
  • TRICARE · TriWest
  • VA CCN · CHAMPVA
  • Humana · QualChoice
  • Carelon · Lucet · Curative
  • ARHOME plans (via BCBS)

We verify each patient's benefits before the first session and quote their exact cost, no surprise bills back to your front desk.

04Closed-loop communication (with patient consent/ROI)

Within 2 business daysIntake confirmation: your patient was seen, or we couldn't reach them and are retrying.
During careBrief progress updates at clinically meaningful intervals.
At dischargeSummary with course of care, outcomes, and recommendations.

Risk communication: if we identify imminent risk during care, we route to emergency services and, with the patient's consent on file, notify you the same business day.

05Consult with us about a patient

Scheduled behavioral-health case consultation for primary-care physicians, NPs and PAs: psychosocial assessment and differential, therapy selection, level-of-care and safety-planning guidance. Not medication advice. Fees are fixed in advance, reflect fair market value for the time, and are independent of any referral. How consultation works.

Fax referral: complete and send to (833) 621-1097