We Value Your Feedback

Help Us Improve Our ServicesHelp Us Improve Our Services

At ZipHealthy, we're committed to providing the highest quality mental health care to our clients. Your feedback is invaluable in helping us enhance our services and better meet the needs of our community. We appreciate you taking the time to share your thoughts and experiences.Your input helps us understand what we're doing well and where we can improve. Whether you've had a positive experience you'd like to share or have suggestions for how we could better serve you, we welcome your honest feedback. All comments are reviewed by our clinical leadership team.While this form is not for clinical communications, your feedback about your therapy experience, our facilities, administrative processes, or other aspects of our practice will help us continue to grow and improve. Thank you for partnering with us in this important process.

Why Your Feedback Matters

Client feedback is an essential component of evidence-based practice. It helps us:

• Improve Service Quality: Identify areas where we can enhance our clinical and administrative processesTailor Our Approach: Better understand the specific needs of our communityMeasure Outcomes: Assess the effectiveness of our therapeutic approachesTrain Our Team: Provide valuable insights for staff development and training

We value transparent communication and see your feedback as a vital part of our continuous improvement process. Your insights help shape the future of ZipHealthy and ensure we're meeting the highest standards of mental health care.

What Happens to Your Feedback

Every piece of feedback is carefully reviewed by our leadership team. We use this information to identify patterns, recognize exceptional service, address concerns, and implement meaningful improvements. While we may not be able to respond individually to every submission, please know that your input is valued and considered in our decision-making processes.If you've shared feedback that requires a personal response or raises a specific concern, a member of our team will contact you within 2-3 business days.