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Fixed-Fee Consulting for Northwest Arkansas Owners | consulting@ziphealthy.com

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Workshops & Training · Numbers

Teach the team the score.

Every day your supervisors make financial decisions without knowing it: scheduling, scrap, discounts, overtime. Show them how the business actually makes money, and watch those thousand small decisions start pointing the same direction.

Plain-English P&L fluency.Taught by an MBA who owns one.
01The Premise

Open the books a crack

Owners keep financials private for good reasons, but total opacity has a cost: employees who think a $2 million revenue line means the owner takes home $2 million, supervisors who burn margin on overtime because nobody showed them the math, and pay conversations built on fantasy numbers.

Financial literacy training shares mechanics, not your private statements: how revenue becomes (or fails to become) profit, what a percentage point of margin means in this industry, why cash timing can strangle a profitable business. Fluency changes behavior, and it tends to build gratitude, not resentment.

Objectives

What changes

Supervisors weighing decisions in margin terms; scrap, overtime, and discounting questioned by the people closest to them; saner pay conversations.

Measures

How we track it

Overtime and scrap trends after training, margin on supervisor-priced work, participation in cost-improvement suggestions.

Value

Where it shows up

A thousand daily decisions tilting profitable; a leadership pipeline that can eventually run a department's budget; a culture where the numbers aren't a rumor.

02Where We Focus

Fluency in four sessions

01

How money moves

Revenue to gross margin to overhead to profit, with industry-realistic numbers, so the $2M-equals-rich myth dies in the first hour.

02

The price of waste

What an hour of overtime, a botched job, or a 5% discount actually costs, computed live on scenarios from your operation.

03

Cash is different

Why profitable companies bounce payroll: timing, receivables, and the seasonality everyone feels but nobody graphs.

04

The manager's lens

Reading a simple department scorecard, budgeting basics, and the questions a numbers-fluent supervisor asks before deciding.

Every engagement runs the same way: conceptual agreement on objectives, measures, and value, then one proposal, three options, one fixed fee.

See how we engage
03Case Studies

An illustrative engagement

Composite scenarios drawn from the kinds of situations we work on. Details altered; client identities not used.

Production-and-install business · Illustrative composite
Objective
Cut the overtime and materials waste that supervisors treated as free, without turning the culture punitive.
Measures
Overtime hours per crew, material scrap rate, supervisor-initiated savings suggestions per quarter.
Value
The waste conversation moved from the owner nagging to supervisors competing, because they finally saw the same scoreboard.

Illustrative composites for explanation of method, not statements of past performance, and not a guarantee of results.

04The Evidence

Grounded in peer-reviewed research

  • The landmark review: financial literacy strongly relates to planning, saving, and avoiding costly money mistakes.

    Lusardi & Mitchell (2014): “The Economic Importance of Financial Literacy: Theory and Evidence,” Journal of Economic Literature, 52(1). doi.org/10.1257/jel.52.1.5

  • Honest meta-analysis: financial education works best when it is specific, timely, and tied to decisions at hand, which is how we build it.

    Fernandes, Lynch & Netemeyer (2014): “Financial Literacy, Financial Education, and Downstream Financial Behaviors,” Management Science, 60(8). doi.org/10.1287/mnsc.2013.1849

Research informs our methods. Findings describe study populations, not a promise of results for any engagement.

Stephen Velasquez, MBA, MSW, LCSW: principal consultant
Your Consultant

Stephen Velasquez

MBA (Cornell) · MSW · LCSW · Principal

Founder-owner of ZipHealthy for ten years (profitable, with no outside capital) and a former technology-product executive at Amazon, Microsoft, Walmart, and the U.S. Department of the Treasury. The advice you get has been paid for with the advisor's own payroll, and stress-tested at Fortune 1 scale. Every engagement is led personally, start to finish.

Common Questions

Asked by owners, answered directly

No. The program teaches mechanics on realistic industry numbers; you choose what, if anything, to disclose. Many owners share percentage trends after the training; by then the team can read them responsibly.

An optional module covers personal financial wellness (budgeting, debt, retirement basics), which many NWA employers add as a benefit. It's taught with the same plain-English, no-product-pitch standard.

A Cornell MBA who owns and operates a business in this corridor, so the examples come with the scars attached, and the questions get answered from experience rather than a textbook.

Put everyone on the same scoreboard.

One conversation with the principal, no pitch deck, no junior associate, no obligation. If we can help, we'll show you exactly how we'd measure it. If we can't, we'll say so.

Prefer the phone? (479) 259-1390 · 240 S Main St, Suite 270, Bentonville, AR 72712

Most of our clients come to us by referral from other Northwest Arkansas owners. If someone sent you here, tell us who, so we can thank them.