Leadership Team

Driving Excellence in Behavioral Health, Coaching, and Consulting

Meet Our Leadership Team

At ZipHealthy, our team embodies expertise in behavioral health, leadership, and technology. With over 50 years of combined experience, we provide premium mental health services tailored to the needs of professionals, individuals, and families in Northwest Arkansas.

Commitment to Client Success

Innovative Mental Health Approaches

Unwavering Commitment to Confidentiality

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Founder & Managing Director

Stephen Velasquez, MBA, MSW, LCSW, CISW

Stephen Velasquez, Founder & Managing Director at ZipHealthy

Stephen Velasquez started ZipHealthy as a small, local practice born from a simple desire – to provide his Northwest Arkansas neighbors with honest, effective mental health support. What began as a one-person practice in NWA in 2018 has grown organically through word-of-mouth and community trust. Though relatively new to the region, Stephen quickly connected with the unique balance our local families and professionals seek daily.

While his background includes formal education (MSW from USC and MBA from Cornell, where he met his colleague Daniel), Stephen is quick to point out that his real learning comes from the people he's been fortunate to help here in Northwest Arkansas since 2018. "The textbooks don't teach you about the specific challenges we face in NWA," he often says. "That comes from being part of this community and listening to people's stories."

Stephen remains actively connected to our community – running on the Razorback Greenway trails, coaching youth ice hockey at Jones Center, and proudly serving as an Operation Iraqi Freedom, Army and Air Force veteran with continued service in the Reserves. These local ties and commitment to service are the foundation of ZipHealthy's approach: a small, hometown practice that combines professional care with the personal attention that makes Northwest Arkansas special.

Clinical Training & Background

Stephen's journey began at the University of Southern California, where he earned his MSW. His training included hands-on experience at Methodist Hospital in Omaha, working with older adults facing mental health challenges, and at Offutt Air Force Base Hospital, where he learned to support military families through mental health services, substance abuse programs, and family advocacy.

At Eglin Air Force Base, Stephen gained practical experience that taught him the importance of meeting people where they are – whether that's in a primary care office, an emergency room during a crisis, or helping communities recover after disasters. These experiences shaped his belief that good mental health care isn't about impressive credentials, but about connecting with people when they need it most.

Over the years, Stephen has been fortunate to work with folks from all walks of life – children finding their way, teenagers navigating tough years, adults balancing life's demands, and older adults sharing their wisdom. His time with military families and veterans has given him a deep appreciation for the unique strengths and challenges of our service members, including those here in Northwest Arkansas.

Clinical Rotations & Training
  • Methodist Hospital (Omaha, NE) – Specialized care for older adults and geriatric mental health
  • Offutt Air Force Base, Ehrling Bergquist Hospital – Mental health clinic, Alcohol and Drug Abuse Prevention and Treatment program, Family Advocacy
  • Eglin Air Force Base – Mental Health Clinic, Substance Abuse Treatment, Family Advocacy, Primary Care Mental Health Integration
  • Emergency Services – Emergency room mental health assessment and crisis intervention
  • Disaster Mental Health – Response and community support during crisis situations
  • Population Experience – Children, adolescents, adults, older adults, couples, families, military service members, veterans, and special operations personnel

Education & Credentials

  • Master of Business Administration (MBA), Cornell University
  • Master of Social Work (MSW), University of Southern California
  • Licensed Certified Social Worker (LCSW)
  • Certified Independent Social Worker (CISW)

Areas of Focus

  • Evidence-Based Therapeutic Approaches
  • Trauma-Informed Care
  • Anxiety & Depression Treatment
  • Substance Abuse Treatment
  • Personality Disorder Treatment
  • Professional Stress & Work-Life Balance

Client Testimonial

"Stephen's approach to therapy has been transformative for me. His professional guidance helped me navigate complex challenges while building resilience."

— Client

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Director of Technology

Daniel Boone, MBA, CISSP

Daniel Boone, Chief Technology Officer at ZipHealthy

Daniel Boone joined ZipHealthy after meeting Stephen during their MBA studies at Cornell. Though based in Texas, Daniel brings his tech expertise to help build a secure, accessible platform that serves the Northwest Arkansas community. His remote collaboration with Stephen demonstrates how technology can bridge distances while maintaining the personal touch ZipHealthy is known for.

"Even from Texas," Daniel explains, "I'm committed to ensuring ZipHealthy's clients experience the same level of privacy and security they'd expect from a local service." With formal training (MBA from Cornell and CISSP certification), Daniel takes pride in translating complex tech concepts into straightforward solutions that work for ZipHealthy's clients. His approach focuses on making technology helpful rather than intimidating.

When he's not securing ZipHealthy's systems, Daniel gives back to his Texas community through volunteering with local STEM education programs and tech workshops. He makes regular trips to Northwest Arkansas to work directly with Stephen and maintain the personal connection that's at the heart of ZipHealthy's approach to both technology and client care.

Education & Credentials

  • Master of Business Administration (MBA), Cornell University
  • Certified Information Systems Security Professional (CISSP)
  • CompTIA Security+ Certification
  • Project Management Professional (PMP)

Areas of Expertise

  • Information Security Management
  • Cybersecurity Implementation
  • HIPAA Compliance
  • Seamless Technology Integration
  • Software Development & Engineering

Personal Philosophy

"I believe in leveraging cutting-edge technology to create secure, accessible, and user-friendly experiences for clients seeking premium mental health services."

Client Testimonials

"Daniel's expertise in data security gave us the confidence to engage fully with ZipHealthy's services."

— Client

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Director of Human Resources

Erica Velasquez

Erica Velasquez, Vice President of Human Resources at ZipHealthy

Erica Velasquez joined ZipHealthy to help create a work environment where both team members and clients feel valued and understood. She brings a family-centered approach to her role, ensuring that the warm, personal touch that defines ZipHealthy starts with how the team itself is treated.

"I believe the care we provide to our community begins with how we care for each other," Erica often says. Though her background includes 15+ years in HR leadership, she prefers to describe her role more simply: "I'm here to make sure our team members have what they need to do their best work for our clients." This straightforward approach has helped ZipHealthy maintain its close-knit, supportive atmosphere even as it's grown.

When not working with the ZipHealthy team, Erica can be found volunteering, exploring Northwest Arkansas's growing arts scene, and enjoying family time hiking the region's beautiful trails. Her genuine commitment to work-life balance shapes both ZipHealthy's internal culture and the practical support the practice offers to clients navigating similar challenges.

Education & Background

  • Bachelor of Science, University of Nebraska at Lincoln
  • 15+ Years of Human Resources Experience
  • Employee Engagement Specialist
  • Team Building Workshop Facilitator

Areas of Expertise

  • Strategic Human Resources Management
  • Talent Acquisition and Development
  • Organizational Culture Enhancement
  • Leadership Training and Development
  • Team Building & Employee Engagement

Personal Philosophy

"I believe that cultivating a dedicated and skilled team is essential to providing our clients with exceptional, personalized services that exceed their expectations."

Team Testimonial

"Erica has created an empowering environment that allows our team to deliver their best work while maintaining a healthy work-life balance."

— ZipHealthy Team Member

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Our Mission and Values

Our Mission
At ZipHealthy, our mission is to provide exceptional, personalized mental health services that empower professionals and families to achieve well-being and success. Through compassionate leadership and innovative solutions, we are committed to delivering discreet and premium care that exceeds expectations and fosters environments where excellence thrives.

Excellence

We are dedicated to delivering quality in every aspect of our services, ensuring that our clients receive exceptional outcomes and the premium experience they expect and deserve.

Integrity

We uphold the highest ethical standards and prioritize confidentiality, fostering enduring trust and transparency with our clients.

Innovation

We leverage cutting-edge approaches and forward-thinking strategies to offer tailored solutions that cater to the unique needs of our clients, ensuring they receive the most advanced and effective care.

Client-Centricity

Our clients are the foundation of our purpose. We prioritize their distinctive needs, offering personalized attention and striving to exceed their highest expectations through every interaction.

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